TASKS

The Cabin Crew, the air hostesses and stewards, are responsible for two main tasks:

~ The trade task:

• welcoming the passengers
• Ensuring the passengers comfort
• Providing good quality service
• Retaining passengers

~ A security, safety and rescue task:

• Ensuring compliance to regulations on board the plane and the application of procedures in case of need
• Ensuring the aircraft safety
• Ensuring the passengers safety
• Assisting and rescuing passengers if needed

The PNC deals with a diverse and multicultural customer base that he/ she must retain.

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